Komkart.com Shipping Policy

Orders within Kokrajhar Town:

All orders placed within Kokrajhar town are eligible for free shipping.
Orders will be processed and shipped within 2-3 business days of order confirmation.
Customers within Kokrajhar town can opt for local pickup at our store located at South Dimalgaon, Kokrajhar, BTR, Assam - 783370.
There is no shipping charge for local pickup orders.
Orders will be ready for pickup within 1-2 business days of order confirmation.
You will receive a notification when your order is ready for pickup.

Orders Outside Kokrajhar Town:

A flat shipping rate of ₹199 will be applied to all orders shipped outside Kokrajhar town.
Orders will be processed and shipped within 3-5 business days of order confirmation.
We will use a reputable shipping agency to deliver your order.
We will provide you with a tracking number once your order has been shipped.

Order processing typically takes 1-2 business days.
Please note that order processing times may vary during peak seasons or promotional periods.

While we strive to deliver your order on time, unforeseen circumstances may cause shipping delays.
Factors such as weather conditions, natural disasters, or carrier delays may impact delivery times.
We will notify you of any significant delays as soon as possible.

Please ensure that your shipping address is correct and complete at the time of checkout.
We are not responsible for orders shipped to incorrect addresses.
If you need to change your shipping address, please contact us as soon as possible.

If your package arrives damaged, please contact our customer support within 48 hours of delivery.
For lost packages, please allow at least 5-10 business days for the carrier to investigate before contacting us.