Komkart Privacy Policy

Effective Date: 05/08/2024

Komkart respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our e-commerce platform.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, and phone number when you place an order or create an account on our platform.
Payment Information: We do not store any payment information on our servers. All payment processing is handled securely by our third-party payment processor, RazorPay.

How We Use Your Information

Order Processing: We use your information to process your orders, including shipping and billing.
Communication: We may use your contact information to send order confirmations, shipping updates, and promotional offers. You can opt out of marketing communications at any time.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure,alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Services

We use RazorPay as our payment processor. Your payment information is collected and processed directly by RazorPay and is subject to their privacy policy.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.

If you have any questions about this Privacy Policy, please contact us at komkart.com[AT]gmail[DOT]com.

Cookie Policy

Komkart uses cookies to enhance your browsing experience and provide essential functionalities.

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and actions.

How We Use Cookies

We primarily use cookies for:

Authentication: Storing your login information (username or email) or access code securely to allow for a seamless login experience without requiring you to re-enter your credentials on each visit.

Your Control Over Cookies

You can control and manage cookies through your web browser settings. Most browsers allow you to block cookies, but please note that disabling cookies may affect your website experience and prevent you from accessing certain features.

Important Note: While we prioritize the security of your login information, it's crucial to be aware of potential risks associated with storing credentials in cookies. Consider using strong, unique passwords and enabling additional security measures like two-factor authentication for enhanced protection.

For more detailed information on cookies and how to manage them, please refer to your web browser's help section.

By continuing to use Komkart, you consent to our use of cookies as described in this policy.

Data Retention Policy

We store your account information in a secure database for as long as your account remains active.

You have the right to:

Delete Your Account: You can delete your account at any time by accessing your account dashboard or by contacting our customer support.
Access and Modify Your Data: You can review and modify your personal information by accessing your account settings.

Upon your request to delete your account, we will make reasonable efforts to delete your personal information from our systems. However, please note that some residual data may remain in our backups for a limited period for technical and legal reasons.

We reserve the right to retain certain information as required by law or for legitimate business purposes, such as preventing fraud, troubleshooting issues, or complying with legal obligations.

By using Komkart, you consent to the collection and use of your information as described in this Privacy Policy.